Your privacy is our priority. This document transparently explains how spade66 collects, uses, stores, and protects the personal information of every user in Malaysia.
Six core pillars of data protection that Spade66 upholds to keep your information secure at all times
All data transmitted between your device and spade66 servers is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. Your sensitive information is never transmitted in plain text.
Spade66 has never and will never sell your personal information to any third party for marketing or commercial purposes. Your data belongs solely to you, and we only use it for the purposes stated in this Privacy Policy.
You have the full right to access, correct, download, or request the deletion of your personal data at any time. This can be done directly through your account settings or by contacting our support team.
Spade66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out in accordance with the prescribed legal guidelines to ensure your rights are fully protected.
User data is stored in data centres equipped with multi-layered physical and digital security systems. Regular data backups are performed to ensure service continuity and the integrity of your data under all circumstances.
In the event of any security incident that may affect your data, spade66 is committed to notifying you within the timeframe required by law — without delay or withholding of any material information.
This Privacy Policy describes Spade66's privacy practices and applies to all users who access our platform via the website or mobile app. By using Spade66's services, you agree to the collection and use of information as described in this document.
Welcome to the spade66 Privacy Policy. This document is part of our ongoing commitment to operating with full transparency and integrity in handling the personal information of all our users in Malaysia.
Spade66 understands that privacy is not merely a legal obligation — it is a fundamental right of every individual that must be respected and protected. In today's digital era, where personal data is increasingly valuable, we take a serious and proactive approach to ensuring that every piece of information you entrust to us is handled with the utmost care.
This Privacy Policy covers all services offered under the Spade66 brand, including the web platform at spade66.vin, Android and iOS mobile apps, and all our official communication channels. Any third-party services that may link to or from our platform are subject to their own privacy policies and are outside the scope of this document.
Spade66 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We regard legal compliance not as a minimum threshold but as a baseline that we continuously strengthen beyond standard requirements.
Spade66 collects various categories of information depending on how you interact with our platform. This data collection is necessary to enable us to provide you with a secure, personalized, and high-quality service.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | KYC verification & eligibility |
| Contact Information | Email address, mobile phone number | Account communications & notifications |
| Financial Data | Payment methods, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Behavioural Data | Game records, session duration, game preferences | Personalise experience & responsible gaming |
| Communications | Support enquiries & feedback | Service improvements |
We only collect information that is genuinely necessary for the stated purposes. Data minimisation is central to how we operate — if a piece of information is not needed, we will not ask for it.
During the identity verification (KYC) process, you may be required to upload images of your identification documents. All submitted images are encrypted in transit and at rest, and are only accessed by authorized personnel for verification purposes.
All information collected by spade66 is used for purposes that are specific, lawful, and declared in advance. We do not use your data for any purpose beyond the scope described in this Privacy Policy without first obtaining your consent.
Spade66 does not use your data to make automated decisions that have a significant impact on your rights or interests without appropriate human involvement. If you have concerns about any decision made in relation to your account, you have the right to request a review by our staff.
Spade66 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, in the course of operating the platform, there are limited situations where sharing information is necessary:
All third parties working with spade66 are required to sign data processing agreements ensuring they handle your information to the same rigorous security and privacy standards that we uphold.
Spade66 continuously invests in the latest cybersecurity infrastructure to ensure your data is protected from unauthorized access, loss, destruction, or accidental disclosure. Our approach to data security is comprehensive and multi-layered.
While we take all reasonable precautions, no security system can be guaranteed to be 100% secure. If you suspect your account has been accessed without authorization, please contact our support team immediately and change your password.
Spade66 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality or your experience on the Spade66 platform. For more information on managing cookies, refer to your web browser's documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the best privacy principles we practise, you have the following rights regarding your personal information held by Spade66:
You have the right to request a copy of all personal information we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in our records.
In certain situations, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations as defined by law.
To exercise any of the above rights, please contact the spade66 customer support team. We will process your request within 30 calendar days of receipt, in line with Malaysia's PDPA requirements.
Spade66 does not retain your personal data longer than is necessary for the purposes for which it was collected, or as required by applicable law. Our data retention policy is as follows:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For data stored in physical format, secure destruction procedures will be carried out.
Spade66 strictly prohibits the registration and use of the platform by individuals under the age of 18. Our platform is not designed or intended for children or underage minors, and we do not knowingly collect any personal information from individuals under 18.
If we determine that personal information of a minor has been collected without proper verification, we will take immediate action to:
If you are a parent or guardian who believes that your minor child has registered or used the spade66 platform, please contact our support team immediately. We will handle this matter with the utmost priority and appropriate sensitivity.
Spade66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, updated legal requirements, or other relevant operational reasons.
When we make material changes to this Privacy Policy, we will take the following steps to ensure you are informed:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the Spade66 platform after any enforced amendments is considered your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we welcome your feedback and are committed to providing an accurate and helpful response.
You may contact our privacy team via:
To ensure we can address your request accurately and promptly, please include your account username and a brief description of your inquiry or concern. All privacy-related communications are handled in strict confidence by specially trained staff.
Join millions of Malaysian users who have trusted spade66 as a safe, fair, and privacy-respecting online gaming platform. Register today and enjoy a fully protected gaming experience.